Kenya Airways and Serena Hotels have partnered to enrich the travel experiences of the members of their loyalty programs.
The members of KQ’s Asante Rewards and Serena Prestige Club will enjoy a range of benefits to make their travel experiences richer and more rewarding.
The National Carrier’s elite plus platinum and gold Asante Rewards members will have lifetime platinum status membership in Serena’s prestige club whereas the Silver elite Asante members will enjoy Gold status in Serena’s prestige club.
Moreover, members of both programs will enjoy discounted offers on food, beverage, accommodation and flights with KQ already offering a 10 per cent discount on flights to its loyalty members until 15th May 2024 whereas Serena has extended up to 18 per cent off on accommodation and food and beverage until 15th January 2024 and 31st March 2024.
“This partnership aims to delight our customers with complimentary offers throughout their journeys and travels across Africa to make the entire travel journey smoother, more rewarding, and undoubtedly more exciting,” stated KQ’s Chief Commercial and Customer Officer Julius Thairu.
“By merging the unparalleled services of Kenya Airways with the exclusive perks of Serena Hotels Loyalty Program, we are embarking on a journey to redefine convenience, luxury and reward for our cherished customers,” added Thairu.
Read: KQ Crowned Africa’s Leading Airline At World Travel Awards
Serena Hotels and Kenya Airways will be able to leverage on each entity’s strengths, offering a harmonious blend of exclusive privileges, seamless travel experiences, and unforgettable stays.
“It is said that when two elephants fight, it is the grass that suffers. We say that when two leading players come together to partner, the ultimate winners are our loyal clients,” commented Rosemary Mugambi, Sales and Marketing Director Serena Hotels Africa.
This collaboration with Kenya Airways aligns with Serena Hotels’ strategy to build business partnerships that enable the Group to build connections and meet its business objectives whilst creating memorable experiences for its loyal clients.