Directline Assurance will only issue policies to Public Service Vehicles (PSV) that use digital modes of payments, the insurer has announced.
Beginning 1st February 2024, Directline has noted that it will issue cover strictly to PSVs that have adopted cashless fare payment.
This, according to Directline, will streamline the process of injury claims management as well as efficiently respond to the timelines being applied in Small Claims Court (SCC).
Directline assumes Third Party Risks as governed by CAP 405 Laws of Kenya for Public Service Vehicles, which requires PSV policyholders to implement a digital passenger manifest for verification of claimants after the occurrence of accidents.
“All public service vehicles to be insured by the company will be required to register with a Cashless Passenger Manifest system. The company will provide the technology for the consolidation of the same. This will be put into operation through digital fare payment,” stated Directline.
“To this effect, from 1st February, 2024, the company will ONLY issue policies to PSV vehicles that have a registered digital payment method from any of the payment gateways e.g. Mpesa Till, available in the country,” added the underwriter.