The Nairobi Women’s Hospital has started delivery of medicines to homes and offices as part of its new telemedicine product that ensures patients without requiring admission to keep social distancing in the wake of the Covid-19 pandemic.
The products also involve doctors and nurses offering online consultation on all outpatient services any given time of the day or night, said Dr Sam Thenya, the Founder of the hospital.
“Our telemedicine feature enables patients to continue seeking services needed to maintain their health without having to physically go to a Hospital,” said Dr Thenya said.
Nairobi Women’s Hospital telemedicine feature makes it possible for patients to apply for healthcare services online, pay through the M-Pesa mobile money service and get a consultation from a qualified doctor through the Hospital’s online portal.
“Traveling has been restricted as part of efforts to tackle the COVID-19 pandemic which means that physical hospital visits are not encouraged unless in severe cases. But this does not mean that we should forget about our health,” said Dr Thenya.
Patients can have their prescription medicine delivered to their homes or offices through courier services.
The new product aims at ensuring that patients can continue seeking services from their preferred physicians without the need to go to any of the Hospital’s facilities and thereby maintain COVID-19 preventative guidelines.
Dr Thenya added that the telemedicine feature also ensures that healthcare services providers are in turn kept safe at this crucial time.
To access the service patients should carry out the following steps:
- Book an appointment through the online portal https://ecare.nwch.co.ke:8000/
- Pay for the consultation fee via M-PESA
- Log in to the portal
- Consult online with a doctor
- Get a prescription
- Have the prescription delivered